Let’s face it — anyone can sell you a machine.
But what happens after you’ve made the payment?
- What if your mini lift stops mid-operation on the 5th floor?
- What if your monkey crane motor burns out during peak slab work?
- Or your sand screening machine belt wears down with no spare in sight?
Here’s the honest truth: post-sales support is where most manufacturers fail — and where Mathura Crane Industries wins.
We’ve been in this business for over 40 years — and if there’s one reason builders across India stick with us, it’s because we never leave you stranded after the sale.
Why Post-Sales Support Matters in Construction
When your site depends on machines for lifting, screening, or shifting material — even a single day of downtime can cost thousands.
Time = Money. So delays from poor support hurt more than people realize.
That’s why Mathura Crane Industries built its brand around service-first operations — not just product sales.
We don’t just want your order. We want your trust for the next 10 years.
What Our Post-Sales Support Includes:
1-Year Product Warranty
Every machine — from mini cranes to builder hoist winch machines — comes with a full-year warranty on motors, frames, and major components.
Spare Parts Shipped Across India
We stock parts like:
- Motors
- Belts
- Gearboxes
- Wheels
- Control panels
And we dispatch PAN India within 24–48 hours. Whether you’re in Pune, Mumbai, Nashik, or Nagpur, we’ve got you covered.
Phone & WhatsApp Technical Support
Got a doubt during installation? Want to double-check the electrical setup?
We’ve got expert technicians ready to guide you over:
- Phone
- WhatsApp
- Video call (for demo or diagnostics)
Training & Setup Videos (in Hindi & English)
We know most site teams don’t read manuals. That’s why we send clear video guides for crane installation, usage, and troubleshooting — perfect for semi-skilled labor teams.
On-Site Support for Bulk Orders
For larger construction firms or rental fleets, we also provide:
- Field engineer visits
- AMC (Annual Maintenance Contract) options
- Spare stock planning
When you grow, we grow with you.
Real Example: Mini Lift Rescued in 24 Hours
A client in Satara, Maharashtra, faced a shutdown when their mini lift’s motor failed during a G+5 residential project. It was Friday afternoon.
Most manufacturers? “Call back Monday.”
We?
- Took the call within 15 minutes
- Dispatched a replacement motor from Nashik the same day
- Site was operational by Saturday evening
The builder completed the slab work on schedule — and now has 3 machines from us.
More Than Machines. A Promise You Can Count On.
We manufacture and ship:
- Mini lift for construction
- Monkey cranes & rooftop lifts
- Builder hoist winch machines
- Mild steel construction lifts
- Sand screening machines
- Wheel barrow trolleys
- And more…
But what we really deliver is dependability.
From mini crane manufacturers in Nashik to construction lift suppliers in Maharashtra, what sets us apart is this: we care what happens after the delivery truck leaves.
Why Builders Trust Us Again and Again
- Machines that last
- Teams that answer the phone
- Technicians who speak your language
- Spares that arrive before you chase
- A partner who doesn’t disappear
That’s why we’ve earned the trust of contractors, site engineers, and rental businesses across India — from Pune to Hyderabad, Surat to Jaipur.
Final Word: The Sale Isn’t the End. It’s the Start.
If you’re tired of chasing crane sellers for support, try a brand that believes in servicing what we sell.
At Mathura Crane Industries, every product comes with our 3-point promise:
- Built tough for Indian sites
- Delivered fast anywhere in India
- Backed by support you can rely on
Call or WhatsApp our team today. Let’s build trust — not just equipment.
